1. We will go that extra mile for you. As a client you are special to us, and that will be reflected in the treatment you get from us at all times.
2. Au Web Group put 100% effort into everything we do so that you may be assured of the highest quality product or service right down the line.3. We will always honor our commitment to you. We will complete your projects by the agreed time even it means working all night to do it.
4. You will get honest and open feedback from us . If we think something needs improving, we will discuss it with you and offer solutions in a very constructive way.
5. Your perception will always be the reality. If you have a problem, we encourage you to let us know and we will do everything in our power to fix it. We will always welcome hearing your feedback and suggestions so that we may continually improve the service we give you.
6. Whenever you write, fax or leave a message, we will respond to you the same day.
7. We will respect the confidentiality of any material you send to us.
8. If you are not totally delighted with our work, we'll work on it until you are. If you feel we're way off base we will do every attempts to get the picture.
9. Because we all rely on email communication these days, if you feel it is important to see us personally, we will always be available to you.
10. We will keep you informed on projects progress on a step by step basis.
11. Budgets are something we take seriously. We won't event think of spending over budget without conferring with you.
13. Our invoices won't contain any nasty surprises under "materials": we will make it clear from the outset precisely what we will and won't charge for you.
14. If you would like us to work with your own suppliers, we will. Your preferred suppliers will be considered our preferred suppliers.
15. We work to our own proven quality management systems. If you feel it would enhance our future partnership for us to link in with your own systems, let's talk about it.
AU Web Group Services
Full Terms and conditions here >>
If you have any questions regarding our policies or terms,
feel free to contact us.
|
|||||||||||||||||||||||||||||||||||||
|
|||||||||||||||||||||||||||||||||||||